OCS CONTACT CARD NOT UPDATING

Published on : 2017-04-16 03:53:02

I suspect this to be because the new number is not synced to the contacts stored in the users outlook/exchange-account. Users would click on these “incorrect” numbers to dial a colleague and it would fail: the interesting thing was that the incorrect numbers were an exact copy of the correct number, but with a “+” in front. I opened a case with microsoft support to help us with this issue ocs contact card not updating. I used some scripts to search through the tables but i could not find any references to “+0740892387” ocs contact card not updating. Txt the tool grabs all data from a particular user from the skype database and spits it out in plain text. Solution i spent another few hours looking (carefully) through the rtclocal instance databases on the skype fe server using sql management studio. We could also see the “lastpubtime” was in 2015. Correct number: 07 4089 2387 incorrect number: +07 4089 2387 troubleshooting my first thought was that i had messed up the normalization rules. With the help of ken lasko’s blog, i tweaked my rules and ended up with this: i then did the usual steps of refreshing the global skype address book. Thursday, march 15, 2012 1:23 pmskype for business server 2015 – incorrect phone number displayed in contact card recently, i deployed a full skype for business server 2015 solution with enterprise voice for a customer. Cache file on my client, but not in the galcontacts. They already had im & presence on a lync 2013 front-end server and the plan was to migrate all users and settings to the new sfb fe, and decommission the lync 2013 fe. This log file can be found on your pc at c:\users\username\appdata\local\microsoft\office\16. ## script begin ## foreach ($user in $users) { $samname = $user.

On the front-end server: > update-csuserdatabase then on my test pc, refresh the gal: delete the test account profile folder in c:\users\jason\appdata\local\microsoft\office\16. Txt } ## script end ## finally, run the below powershell command to search through all the output files for the string “+074089”, and write the filenames to another txt file called “userswithwrongnumbers. While waiting, i had the “bright” idea to simply remove and re-add this user account from sfb. This number is probably stored in binary format and not plain text. This ended up fixing the problem for this user. Samaccountname echo name : $displayname & c:\program files\skype for business server 2015\reskit\dbanalyze. By removing the account from sfb, it cleared out all contact card information for this account. Com /sqlserver:sfbfe01\rtclocal  > c:\temp\sqlexports\sqlexport$samname. With the help of a colleague, we looked through the exchange gal and local outlook address book, but found nothing. I decided to do the same for all the accounts having this issue. If user b who has user a on his contact list views user a s contact card, he sees the old number. Its not a good solution when its a couple of hundred users - who dont nessesarily know that user a has changed his phonenumber. Txt now you have a list of all user accounts having this issue. Re-adding the user brought with it only the correct numbers.

For some users, both numbers were showing in the contact card. I then looked in the sfb client log file called “lync-uccapi-0. Skype for business server 2015 – incorrect phone number displayed in contact card recently, i deployed a full skype for business server 2015 solution with enterprise voice for a customer.current updated shipping agency dating site.
. Ps c:\temp\sqlexports> get-childitem -recurse | select-string -pattern \+074089 | group path | select name *> c:\temp\sqlexports\userswithwrongnumbers. So clearly this number was stored someone in the fe server. The microsoft tech was working on a solution to modify the database directly and remove these incorrect numbers. Db file with notepad showed the correct number. This means that every time i searched for this user in my sfb client, it would send a subscribe message to the fe, and i would get back a 200 ok containing this incorrect number. If user a views the phonenumbers under options when logged in to lync - they are correct. Shouldnt lync be keeping the contacts updated. Problem everything went smoothly until the customer noted that the phone numbers showing in their sfb and lync clients weren’t correct. If you need to backup/restore the user’s contact list or settings, make sure you run “export-csuserdata” for each user you intend to remove/re-add. This is much safer than manually modifying the database. .

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ocs contact card not updating

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